TERMS AND CONDITIONS
GENERAL CONDITIONS OF USE (SUPPLIERS)
The Poupa Energia portal (“Portal”) has the mission of supporting end consumers in the operationalization of the change of electricity and natural gas trader. For this purpose, it has a set of information tools that enable consumers to better understand commercial energy offers, namely the tariffs made available by electricity and natural gas traders registered on the Portal (“Comercializador” or “Comercializadores”), as well as, and at the consumer’s request, the request and respective analysis of tariff proposals that are most advantageous to him, always prepared taking into account the data provided. It is also possible for the consumer to consult information on the various market traders and the tariffs available from them. The interaction between Traders and the Portal requires the following information to be made available:
- Current tariffs, in a standardized template, sent to ERSE;
- Logo;
- Contacts: Telephone, mobile phone, email address and website.
In order to ensure that the information contained in the Portal is up-to-date, it is necessary to establish its conditions of use, governing the relationship between the Merchant and ADENE – Agência para a Energia (“ADENE”), as the managing entity of the Portal.
The Terms and Conditions of Use of the Poupa Energia Portal (“Terms and Conditions”) are mandatory and binding. The Retailer cannot benefit from the services provided by the Portal without their prior acceptance.
In the registration process, the Merchant will have to indicate his acceptance of the Terms and Conditions and the Privacy Policy of the Portal, being asked to read in detail the following clauses.
To access the Portal, the Retailer is obliged to comply with the Terms and Conditions, without any reservation, as well as to observe and respect the applicable legislation.