After signing the new contract, the new supplier requests the change in the switching platform (GPMC), within approximately 5 working days.

The supplier switching process will take approximately 15 days, for the beginning of the term of your contract with the new supplier.

At that moment a reading of your electric meter is sent by the Distribution Network Operator, through the GPMC, used by the former supplier to record the resolved agreement and issue the last invoice. This is also used by the new supplier to start the new contract.

Within 60 days, you will receive the first invoice from your new energy supplier. In the case of a dual service (electricity and natural gas) this term may extend up to 75 days.