Who can I contact for assistance in case of breakdowns?

The Distribution Network Operator (ORD) is required to provide all technical assistance regardless of the energy supplier with whom it has concluded its electricity contract. You can consult the information on these entities on the ERSE website.

Thus, in the event of breakdowns in most of the national territory, you can contact the ORD (EDP Distribution) through the Technical Line 800 506 506 free and available 24 hours.

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