A simple and quick process.
More information for your switch
What is? How much does it cost?
The liberalized energy market allows consumers to choose their electricity and/or natural gas supplier, choosing the solution that best fits their needs.
In the liberalized energy market, energy prices are determined by the supplier and not by ERSE.
This process has no associated cost and can be done at any time. Only the tariff will be changed, according to the supplier of your choice.
Until when do I have to change?
The transitional period of switching to the retail market runs until the end of 2020.
During this period, while staying on the regulated market, it will be able to maintain its current supplier, with a transitory tariff set by ERSE and subject to quarterly review.
Regulated price conditions
Since 1st January 2018, energy suppliers may charge tariffs that are equivalent to the regulated tariff.
If you wish to have access to these conditions and they are not available from your supplier, you can request the cessation of the agreement and contract this tariff with the Last Resort Supplier.
How to Switch on Poupa Energia
The switch of energy supplier in 6 steps
Characterize your energy consumption and indicate your current supplier. Poupa Energia simulates and show you, based on your current supplier conditions, which tariff is the best option for you.
See the list of tariffs on Poupa Energia, check the savings you can get and immediately formalize your intention to adhere to a tariff. Poupa Energia will send a pre-contractual form to its new supplier.
Your future supplier will contact you within 5 days (excluding weekends and holidays) to formalize the process of switch and request to receive any further information.
Your future supplier, after confirm all the information, will formalize the request for switch in the GPMC portal (Management of the Process of Switching Supplier). This may take up to 60 days.
During the switching process it will be necessary to finish the contractual relationship with your current supplier.
To do this, it is necessary to give your consumption information in your smart meter, evaluate and validate the amount to be invoiced in this transition phase. The energy distributor has a key role in this process, as it is his responsibility to give information about your smart meter.
Your new supplier will let you know the status of the process and when the transition will be completed. You will only have to pay the last bill to the previous supplier, thus ending the contract between the two.
Simulate and Switch
Try our simulators or choose your new tariff.
Do not have your energy bill with you?
Characterize your dwelling and we do the rest.
Do you have your energy bill with you?
Characterize your dwelling and we do the rest