Reception, storage and regasification (natural gas) terminal operators

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Liquifeito Natural Gas reception, storage and regasification terminal operators are... Ler mais

Energy Producers

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In Portugal there are only producers of electricity; natural gas is, in its entirety, acquired externally. Thus,... Ler mais

What are the rights and obligations of energy consumers?

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Consumer rights are provided for in Article 60 of the Portuguese Constitution and in the Consumer Protection... Ler mais

What to do in case of consumer litigation?

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In the event of a consumer dispute, defined in accordance with the provisions of Law no. 144/2015, of... Ler mais

Transmission system operators

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Transmission system operator: it is the concession entity of the National Transmission... Ler mais

Distribution network operators

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Electricity

Green tariff and indexed tariff

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In a fixed tariff, practiced by the majority of the energy supplier, a fixed value is... Ler mais

What is a green tariff?

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The green tariff allows consumers to guarantee that a quantity of energy from 100% renewable... Ler mais

What are the mandatory taxes on an electricity bill?

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The terms power and energy consumption are added mandatory taxes that are applied by suppliers through... Ler mais

Who is responsible for meter readings?

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The Distribution Network Operator (ORD) is the entity responsible for carrying out the meter reading. The... Ler mais

How to send your meter readings?

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The consumer should send the meter readings frequently (if possible monthly) to avoid estimated billing. In... Ler mais