What meter readings should I introduce in the “Advanced Simulator”?

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In order for the simulator to present annual consumption results adjusted to the user's consumption,... Ler mais

How to make a simulation for a new house or a house that I do not know the consumptions?

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Can I do a simulation for the condominium?

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Who can I contact for assistance in case of breakdown or flight?

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The Distribution Network Operator (ORD) is required to ensure all technical assistance, regardless of... Ler mais

How to send the natural gas consumption readings?

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The consumer should send the natural gas meter readings frequently to avoid the usually more costly estimate... Ler mais

What are the mandatory taxes on a natural gas bill?

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• Subsoil Occupancy Rate (TOS) - corresponds to the utilization and utilization... Ler mais

What are the ranges of consumption of natural gas?

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There are 4 levels of natural gas consumption:  

1. up to 220 m³ /year;
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What are clients with special needs?

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What is the difference between the Reduced Audiovisual Contribution (CAV) and Exemption from CAV?

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Who can be entitled to the benefit of the Social Tariff?

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What is the Social Tariff?

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Social Tariff is a state-backed support to economically vulnerable consumers and is... Ler mais